Privacy Policy

Effective Date: July 29, 2025

Oceanside Home Health Services, Inc. (“Oceanside,” “we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us through other means, including SMS communications.

1. Information We Collect

   We may collect the following types of information:

   • Personal Information: such as name, date of birth, address, phone number, email address, and insurance information.
   • Health Information: as necessary to provide home health care services, in compliance with HIPAA and other applicable laws.
   • Technical Information: such as IP address, browser type, device ID, and browsing behavior on our website.

2. How We Use Your Information

   We use your information to:

   • Provide and coordinate home health care services
   • Communicate with you about appointments, services, and billing
   • Send important updates or alerts, including via SMS (with your consent)
   • Improve our website and services
   • Comply with legal and regulatory obligations

3. SMS Communication

   If you opt in to receive SMS messages, we will use your mobile number to send administrative, health-related, or promotional messages. You may opt out at any time by replying “STOP.”

4. Information Sharing

   We do not sell your personal information. We may share your information with:

   • Authorized healthcare professionals and staff involved in your care
   • Insurance providers for billing and claims purposes
   • Third-party service providers performing functions on our behalf
   • Government or regulatory agencies, as required by law

5. Data Security

   We implement industry-standard safeguards to protect your personal and health information against unauthorized access, disclosure, or misuse.

6. Your Rights

   You may have rights under HIPAA or state laws, including the right to access, amend, or request restrictions on your health information. Please contact us to exercise your rights.

7. Contact Us

   If you have questions about this Privacy Policy or how your information is handled, please contact us at:

   Phone: 323-934-5050

   Email: customerservice@oshhs.com

8. Updates to This Policy

   We reserve the right to update this Privacy Policy from time to time. Any changes will be posted with an updated effective date.